Return Policy​​

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Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform me:

 

Just Jewelry

Julia Matzen

Boninstraße 53

24114 Kiel, Germany
E-Mail: hello@nanasjeruk.com

 

by means of a clear statement (e.g., a letter sent by post or an email) about your decision to withdraw from this contract.

You may use the attached sample withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

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Consequences of Withdrawal

If you withdraw from this contract, I shall reimburse you for all payments I have received from you, including delivery costs (except for additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery I offer), without undue delay and at the latest within 14 days from the day on which I receive your notice of withdrawal.

I will make the reimbursement using the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees for this reimbursement.

I may withhold reimbursement until I have received the returned goods or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to me without undue delay and in any event no later than 14 days from the day on which you inform me of your withdrawal from this contract.

The deadline is met if you send the goods before the 14-day period has expired.

You shall bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods if this loss in value is due to handling them in a manner not necessary to ascertain their nature, characteristics, and functionality.

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Sample Withdrawal Form

(If you want to withdraw from the contract, please complete this form and send it back.)

 

To:
Just Jewelry

Julia Matzen
Boninstraße 53

24114 Kiel, Germany

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I hereby withdraw from the contract I concluded regarding the purchase of the following goods:

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• Ordered on: [Date]

• Received on: [Date]

• Name of the consumer:

• Address of the consumer:

• Date:

• Signature of the consumer (only for notification on paper)